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FAQs for Odoo

Welcome to the Odoo FAQs page - your quick guide to the most common questions businesses ask before starting or upgrading their Odoo ERP journey. Here you’ll find clear answers about Odoo editions (Community vs Enterprise), pricing plans, key Odoo apps, customization and integrations, data migration, security and GDPR considerations, and ongoing support and updates. Whether you’re exploring Odoo for the first time or planning a full implementation, these FAQs will help you understand what Odoo can do and how OdoCore can help you deploy Odoo in a practical, scalable, and upgrade-friendly way.

Odoo Community is a free, open-source edition—great for teams that want a solid ERP foundation, but with fewer built-in features and no official Enterprise services. Odoo Enterprise is the paid edition that unlocks advanced functionality and comes with official support options, making it the preferred choice for most growing businesses.

Odoo Enterprise licensing is typically influenced by practical factors such as number of users, apps required, company size, and implementation scope (short-term rollout vs long-term ERP roadmap).

Odoo Enterprise Plans (One App Free, Standard, Custom)

Odoo’s current pricing structure is built around three main options: 

  • One App Free: Use one Odoo app for free with unlimited users on Odoo Online—ideal for trying Odoo or running a single workflow. 

  • Standard: Access to all Odoo apps on Odoo Online, priced per user (rates vary by region/currency and billing cycle). 

  • Custom: Includes all apps plus advanced capabilities like Odoo Studio, multi-company, and options such as Odoo.sh / on-premise, and external API support—also priced per user

Note for accuracy: Odoo pricing and discounts can change by country and billing cycle. Visit Odoo Pricing for the pricing detail in your region.

Hosting & Total Cost (What You Actually Pay For)

Beyond licensing, total ERP cost can include hosting/server resources (if applicable), implementation, data migration, training, and integrations. Many companies reduce infrastructure complexity by using Odoo’s hosted options, while others prefer on-premise hosting for full control and internal IT governance (available under the Custom approach). 

Why OdoCore for Odoo ERP?

At OdoCore, we help you select the right Odoo edition and plan, then implement Odoo in a way that fits your operations—whether you need Odoo Online for fast rollout, Custom for Studio and integrations, or a long-term ERP roadmap that scales with your team. If you’re comparing ERP options, Odoo remains a strong value choice thanks to its all-in-one app suite and modular expansion model

Odoo 19 is the latest major release of Odoo ERP (released September 2025) and it brings a more modern, faster, and smarter experience across core business apps like Accounting, Sales, Inventory, Manufacturing, HR, Website, and eCommerce.

With Odoo 19, businesses benefit from stronger automation and AI-driven workflows, cleaner usability improvements, and notable upgrades in areas like accounting follow-ups/reporting and website/eCommerce enhancements designed to align better with search engine standards.  At OdoCore (odocore.com), we help companies plan and execute a smooth Odoo 19 implementation or upgrade—including process mapping, data migration, user training, and post-go-live support—so you can adopt Odoo 19 confidently and scale your ERP as your operations grow.

Most Odoo apps and modules are relevant because Odoo is a modular ERP platform—companies can start with what they need today and add more apps as they grow. That said, the most commonly used apps in day-to-day operations are usually Odoo CRM and Odoo Sales, because almost every business needs a structured way to manage leads, customers, quotations, and orders. Depending on your goals, other modules can become just as important: Odoo Website, Email Marketing, Social Marketing, and other marketing tools are ideal when your priority is online presence and customer acquisition. For product-based businesses—especially those running an eCommerce store or manufacturing their own goods—an effective Odoo setup typically combines Manufacturing (MRP), Inventory/Warehouse, Accounting, Website/eCommerce, and CRM to connect sales, production, stock, and finance in one system. At OdoCore (odocore.com), we help you choose the right Odoo modules, map them to your workflow, and implement an Odoo ERP solution that fits your industry and growth plans.

Odoo is highly customizable, which makes it a strong choice for companies that need an ERP system tailored to their unique business processes. Its modular architecture allows you to start with standard Odoo apps and then extend them as needed—whether that means adjusting workflows, adding custom fields, creating approval steps, or building reports and dashboards that match your operations. When more advanced requirements arise, Odoo also supports custom module development and integrations, enabling businesses to connect external systems, automate complex logic, and implement industry-specific features. At OdoCore (odocore.com), we help clients customize Odoo in a controlled, upgrade-friendly way—using standard capabilities where possible and developing custom modules only where it adds real business value.

Odoo ERP is built to integrate smoothly with the software your company already uses. It provides robust APIs (Application Programming Interfaces) and supports a wide range of connectors and integration methods to link Odoo with popular third-party tools—such as accounting platforms, eCommerce channels, payment gateways, shipping providers, BI tools, and custom internal systems. This makes it possible to synchronize data (customers, products, orders, invoices, and stock) and automate end-to-end processes without duplicating work. At OdoCore, we design and implement reliable Odoo integrations that fit your workflow, ensuring secure connectivity, clean data mapping, and scalable automation as your business grows.

Additional costs for Odoo customizations and specialized services can vary depending on the scope of work and the complexity of your business requirements. Some adjustments—such as configuration changes, basic workflow tuning, and simple custom fields—can often be handled by an internal team (especially when using Odoo’s standard tools). More advanced needs—like custom module development, complex automations, third-party integrations, data migration, or industry-specific processes—typically require support from experienced Odoo developers or an Odoo implementation partner.

Common cost drivers may include consulting and business analysis, development hours, testing and deployment, training, and ongoing support/maintenance. In some cases, your total budget may also be influenced by the Odoo license plan you choose (for example, requirements for Studio, multi-company, or external API usage). At OdoCore, we help clients estimate these costs clearly by defining scope upfront and recommending the most cost-effective approach—using standard Odoo features where possible and custom development only where it delivers measurable value.

Data migration from another ERP system to Odoo ERP typically follows a structured process to ensure accuracy and minimal disruption. First, the required data is identified and prioritized—such as customers, vendors, products, chart of accounts, opening balances, inventory, sales/purchase history, and outstanding invoices. Next, the data is mapped from the source system fields to Odoo’s fields, followed by data cleansing to remove duplicates, fix formatting issues, and standardize master data (units, taxes, addresses, codes). Once prepared, the data is imported into Odoo using Odoo’s built-in import tools (CSV/Excel) or automated scripts/API methods for larger datasets, and then validated through reconciliation checks, sample testing, and user review. The overall complexity depends on the source ERP, data quality, and how much historical data you want to migrate. At OdoCore, we manage Odoo data migration end-to-end—planning the migration strategy, ensuring clean mapping, running test imports, and executing a controlled go-live migration with proper verification.

Yes - Odoo is open source, but with an open-core approach. The Odoo Community Edition is published under an open-source license (LGPLv3), which means the source code is publicly available and can be used, modified, and extended—making it a strong option for companies that want flexibility and control. 

Starting from Odoo 9, Odoo adopted an open-core model: the core remains available as Community, while the Odoo Enterprise Edition adds proprietary features and services available through a paid subscription (including advanced functionality and official offerings). 

At OdoCore, we help you choose the right edition—Community for maximum openness and customization freedom, or Enterprise when you need premium features and a subscription-backed ecosystem—then implement Odoo in a way that stays scalable and upgrade-friendly.

Odoo is built on a modern, open-source friendly technology stack. The core of Odoo ERP is primarily developed in Python, with PostgreSQL used as the main database management system—both widely adopted, stable, and scalable technologies that run across all major operating systems. The Odoo user interface is accessed through a web browser and relies heavily on JavaScript to deliver a fast, interactive, single-page application experience. Odoo’s Community Edition source code and many community-built extensions are publicly available, and the Odoo ecosystem is supported by a large developer community that continuously contributes apps and improvements. At OdoCore, we use this flexible stack to deliver reliable Odoo implementations, integrations, and upgrade-friendly customizations tailored to real business processes.

Odoo includes strong built-in security controls to protect company and customer data, including role-based access rights (who can see what), secure user authentication, and options like two-factor authentication (2FA) to reduce the risk of unauthorized logins.  For organizations with GDPR obligations, Odoo supports compliance efforts by helping you control access to personal data and manage common data-subject requests. Odoo also provides GDPR-focused capabilities such as data anonymization (commonly used when records cannot be deleted due to accounting or audit links) and processes designed to support deletion/retention policies. 

At OdoCore, we help you implement Odoo securely by applying least-privilege access rules, enabling 2FA where required, and setting up GDPR-ready workflows (e.g., request intake, review, anonymization/deletion, and reporting) to match your business and regulatory needs.

Odoo provides support and maintenance through multiple channels, and the level of service mainly depends on whether you use Odoo Community or Odoo Enterprise. For Community users, support is typically driven by official documentation and the Odoo Community forums, where users and developers share solutions and best practices. 

For Odoo Enterprise, Odoo includes official support and maintenance as part of the subscription—generally covering helpdesk/ticket support for standard features, along with ongoing maintenance such as bug fixing and updates under the Enterprise terms.  In addition, Odoo’s official pricing pages state that plans include support, hosting, and maintenance (scope varies by plan and hosting option). 

At OdoCore, we complement Odoo’s standard options with implementation-focused services—like user training, functional support, performance tuning, and upgrade planning—so your Odoo system stays stable, secure, and aligned with your business operations.

Odoo follows a predictable development cycle with regular improvements and planned releases. New major versions are typically launched once per year (for example, Odoo 19 was released in September 2025, following Odoo 18 in October 2024).  Each major release focuses on expanding functionality across Odoo apps, refining the user experience, and strengthening performance and security.

In addition to annual major releases, Odoo also ships intermediary “online/SaaS” versions every 2–3 months for Odoo Online customers, delivering continuous enhancements more frequently.  Odoo’s documentation also explains that supported versions receive bug fixes and security updates during the standard support window, helping businesses stay stable and compliant over time. 

At OdoCore, we help organizations plan an upgrade strategy around Odoo’s release cadence—so you get new features on time while keeping customizations, integrations, and business continuity fully under control.