Be modern, use WhatsApp
Level up your customer experience by engaging with your customers the way they like. Benefit from a 520% better open rate on marketing communications.
Publish your
WhatsApp number
... to boost customer initiated conversations. Don't take the risk to forward customers to a phone number that's not available at any time, or engage in a one-shot conversation only.
Fully integrated
with all apps
Convert conversations into leads, send PDF quotations, send event badges and reminders, send invoices, etc.
Efficient bulk messages
Select leads, contacts or empty carts and send your WhatsApp messages in just a few clicks. Enjoy conversion rates 3x better than emails or SMS.
Templates, templates, templates!
Use the pre-configured templates or make custom templates to send invoices, event tickets, POS receipts and much much more!
Create your own custom templates using buttons and dynamic placeholders to insert unique data!
Unified multi-channel communication
The only platform to unify all touchpoints in a single platform. It's so easy: just chat in Odoo Discuss, and messages are sent to the right channel automatically.
The power of Odoo Discuss
WhatsApp works side-by-side with emails, SMS, chats, video conferences, ... all while being integrated on the business documents, like quotations, invoices, events, etc.
All the features done right.
Communicate
Certified business account
Utilize a verified WhatsApp Business account to connect with customers from the Odoo interface.
Templates
Prebuilt templates for easy business flows. Create custom templates or sync them in Odoo. Restrict the use of templates for particular users if needed.
Emojis
Use emojis to convey tone, add a personal touch, and make your messages more engaging.
Delivery and read receipts
Determine whether a recipient has received and read your message.
Boost your business
Convert conversations into opportunities
Convert conversations into leads, send PDF quotations, invoices, and event badges and reminders.
Engage and retain
Use messaging to lead customers to purchase and keep them satisfied with your services.
Wide audience
Send messages in bulk to a contact list in just a few clicks.
Templates
Start conversations with utility or marketing templates.
Messaging
Custom template
Custom message templates to suit business needs with headers, footers, buttons, and placeholder variables.
Language
Communicate with customers in their language by creating templates in any language.
Media
Send documents, videos, images, locations & emojis.
Tracking
Track delivery and read status.
Multiple users
Automatically allocate your Odoo users to a WhatsApp account/phone number and easily add new users to your conversations.
Unlimited accounts
There is no limit to the number of Meta accounts and WhatsApp phone numbers linked in Odoo.
Integration
Set-up made simple
Easy set-up on Odoo, complete instructions for API integration with Meta.
Integrated communication
Fully integrated with Odoo Discuss and the messaging widget.
Always one click away
Use WhatsApp from any Odoo app in the database.
Cost-effective
No integration costs. Your replies to customer-initiated conversations are free, and business-initiated discussions are inexpensive.
